Patient Feedback

We are grateful for patients taking the time to give us feedback, both good and bad, as this helps us affect change in practice.

Patient Feedback

Our patients are at the heart of everything we do. We genuinely welcome your opinion, please follow the link to complete our online form.

Friends & Family Test

The Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience.

Complaints Procedure

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know.

We operate a practice complaints procedure as part of a NHS system for dealing with complaints. Our complaints system meets national criteria.

Patient Participation Group

The aim of the Alresford Surgery Patient Participation Group is to provide a conduit for communication between the Practice and its patients.

Through membership of the PPG the Practice would like to find out your ideas on how you might feel our service can be improved as well as those areas that are working well and should be continued.