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Visit the Patient Access:

Please note:

If it is your first time signing in to the new version of Patient Access, you MUST use your user ID and password.
You can then add/confirm your email address and use that to sign in afterwards.

If you are having problems logging in please visit Patient Access 'Support' for further assistance


Please register & start using the online repeat prescription service called 'Patient Access'

You will need to register for the service by completing the attached form & emailing it to the Surgery who will then be in contact to verify your request. (

Patient online registration form

Please read the following documents which will give you more information about online patient services.

Introducing online Patient Access

Patient Online Records Access Guide



If you take medicines regularly we will provide you with a list which acts as a re-order slip. Please either hand in or post your request at least 72 HOURS before you need them. You may also request your medication using the online request form above or:

Email: We will no longer be accepting repeat prescriptions via email.

We do not take requests by telephone to avoid errors. Please indicate on your request where you would like to collect the medicine.  Please allow 3 working days for prescriptions to be prepared, they will be ready to collect as shown below



READY TO COLLECT 2.00pm Thursday










It is good practice to review patients on repeat medicines regularly. This is normally done every six months but may be longer in some instances. If your re-order slip indicates that you are due to have your medication reviewed please make an appointment to see a doctor in good time.


The Dispensary Manager is always happy to answer queries about medications.



We are a dispensing practice and are able to dispense your medicines if you live more than a mile away from a chemist.  Dispensed medications can be collected from our own dispensary, delivered to Preston Candover Post Office and Cheriton Post Office.  We also offer a home delivery service for housebound patients, please speak to one of the dispensary staff about this (deliveries require a signature upon receipt).   Alternatively we can send your prescription to one of the dispensing chemists in Alresford or Four Marks.  Our opening hours are 8.30am to 6.30pm. 

Private Prescription to NHS Prescription

If you currently have a  private prescription and wish to have an NHS prescription, please look at the link below to our policy on this.

Changing Private Prescriptions to a NHS Prescription (FP10) Policy


The Dispensary will be closed for staff training every Wednesday 12-1pm.


Outside normal hours prescriptions may be dispensed by the Chemists at the top of Broad Street or by the rota chemists notified there. 

Or call 111 for further advice on how to contact a pharmacist.


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