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Latest News

Coronavirus – Testing for Children 5 years & over:

Children aged 5 years & over with symptoms are now eligible for testing.

 

The Surgery cannot arrange these tests.

You need to visit; https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested for further information & to arrange testing.

 

Diabetic Reviews during Covid-19

We are starting to resume diabetic reviews and wanted to reassure you about measures that are in place at the surgery to protect both patients and staff.

We are currently staggering appointment times to ensure reduced patient numbers within the surgery.

We are asking all patients to wear a face mask if they have one or to cover their mouth/nose with a scarf or similar

Please be aware that all clinical staff will be wearing personal protective equipment.

On arrival at the surgery, please knock on the door and a member of our reception team will let you in.

The check-in screen is currently not in use therefore reception will sign you in.

If you are able to do a home weight and blood pressure reading that would be very useful. Please hand this to reception ensuring that you name and date of birth is attached to the readings.

Please bring an early morning urine sample with you to your blood test appointment.

If necessary, your review will be completed by a telephone consultation with one of our diabetic team.

We will arrange for foot checks to be carried out later in the year.

Please be assured that your safety is our priority.

 

Retirement of Dr. Cribb

Dr Richard Cribb will be retiring from Alresford Surgery in early May.  Dr Cribb joined the surgery in 1993 and will have given 27 years service to the town of Alresford and surrounding villages.  We are currently recruiting to fill the gap he will leave and we hope there will be more news about this next month.

 

An important message for parents from Dr. Clare Harris


https://youtu.be/pqSJSKlYgxc 

COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to https://www.what0-18.nhs.uk/national for advice or contact 111 or your GP. For information about crying babies go to https://www.what0-18.nhs.uk/national If your child is severely unwell call 999 or go to A&E. 


Appointment system changes

As you are aware we are now triaging all appointments on the day (you cannot book in advance).

You will initially have a telephone consultation before a decision is made as to whether you need to attend the Surgery for a face to face consultation.

Please consider whether your need is essential, before contacting the Surgery.

If you still feel you do need to be seen then please contact us before 11AM, after this time we are unable to guarantee that you will receive a call back that day.

 

Ordering prescriptions online

 

Patient Access:

We are trying to reduce the need for patients to put in hardcopy repeat prescriptions form, in order to reduce our patients exposure to Covid-19.

 

If you are already registered for Patient Access, then please place your requests for repeat prescriptions via this route if you have not yet registered for this service before, please visit our website; https://www.alresfordsurgery.co.uk/prescriptions1.aspx?pr=J82124

Download the application form

Email the completed form to us

We will then be in contact to verify your request & give you the details you need in order to use the service.

 

NHS APP:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/


Dispensary closure:

 

Our Dispensary will be closed 12-2PM everyday from tomorrow (Thursday 19th March)

This will enable the staff that we do have in on each day,to be able to keep up to date with prescription requests.

We ask that patients DO NOT come to the Dispensary between these times to collect prescriptions.

Please can patients also be considerate of our staff at this time.

Thank you.


Appointments - March 2020

 The current situation with COVID-19 is leading us into unchartered waters but the staff at Alresford Surgery continue to be committed to providing a responsive service to our patients.  We will be making some big changes to the way we operate our appointment book over the next week or two in order that we can continue to care for everyone in a responsible way.  Our aim is to ensure that only those patients who really need to be seen face to face attend the surgery. 

 The situation is changing daily and we already have a number of clinical staff who are having to self-isolate which is impacting the way in which we work.  There is a strong possibility that we will be operating with minimal staffing at some point in the next few weeks.  We will prioritise urgent and acute illness.

 GP appointments

 If you have an appointment booked in the next week or two you will receive a phone call from our reception team to convert that appointment to a telephone consultation with the GP.  This will be on the same day and at the same time as your face to face appointment.  If, following this call, the GP still needs to see you they will book this with you.

 For the foreseeable future we will be offering a same day telephone triage system for ALL GP appointments:

 Decide which GP you want to see

  • Decide when you will be available for a call back (Morning or Afternoon)
  • Call the surgery on 01962 732345
  • State which GP you would prefer to speak to
  • Explain briefly why you need an appointment
  • Wait for a call back within the timeframe given by the receptionist
  • Discuss the issue with the doctor who will decide if a face to face consultation is needed. If so they will agree a suitable time that day.

 

Obviously not all GPs work every day, to help you plan your call see below.

 

Doctor

Monday

Tuesday

Wednesday

Thursday

Friday

Am

Pm

Am

Pm

Am

Pm

Am

Pm

Am

Pm

Dr Cribb

 

 

þ

þ

 

 

þ

þ

þ

þ

Dr Lowman

þ

þ

 

 

þ

þ

 

 

 

 

Dr Wright

 

 

þ

þ

 

 

þ

þ

 

 

Dr Cross

 

 

 

 

þ

þ

þ

 

þ

þ

Dr Webb

þ

þ

þ

þ

þ

þ

 

 

þ

 

Dr Saunders

þ

þ

þ

 

þ

þ

 

 

þ

þ

Dr Dodd

þ

þ

 

 

þ

þ

 

 

 

 

Dr Stebbing

 

 

þ

þ

 

 

þ

þ

þ

þ

Dr Harris

þ

þ

 

 

 

 

 

 

 

 

Dr Swain

þ

þ

þ

þ

 

 

þ

þ

 

 

Dr Hodgekiss

 

 

þ

þ

 

 

þ

þ

þ

þ

Dr Harring

þ

þ

þ

þ

þ

 

 

 

 

 

 

Please keep checking our website and Facebook page for updates in the coming weeks.

 

Repeat prescriptions

Our Dispensary will not be issuing double prescriptions. 
Please order your repeat prescriptions in the usual way & in the usual quantity.

Please do not order extra medication early.

There is no current shortage or expected shortage & stock piling will create an unnecessary problem.

If you are unable to request your prescription online, please do not call the Surgery, instead please drop in your repeat request in writing.

 

Please use the letter box at the front of the Surgery for this rather than the internal box.

 

These prescriptions will be processed in the normal way (within 72 hours) please do not chase us ahead of this timescale.

 

Due to the high number of calls to the Surgery, please plan ahead with prescription requests.

 

Patient online access appointment booking - postponed. 

Please note that we have postponed Patient Online Access appointment booking. 
Please contact the practice to book your appointment.

The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Check online at gov.uk and at nhs.uk (links below) for advice on your travel and contact history and the latest COVID-19 information before attending the practice.

https://www.nhs.uk/conditions/coronavirus-covid-19/?fbclid=IwAR1wFgP5ivW3salUBpFZuNgq5nmyy_4wEUCOeLsvar0kAFmrbfLcyGP_v5c

https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas/covid-19-specified-countries-and-areas-with-implications-for-returning-travellers-or-visitors-arriving-in-the-uk?fbclid=IwAR310QfnNqT5F_wifV0z3_8lVgGhk8rQN3wBsj5XzpCHgcnvYsye2IqKWxI

 

 




 

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