News:

Out of Hours
Outside surgery hours urgent medical care is provided by West Hampshire Out of Hours Service. The service is available by phoning on 0844 811 3060.

Home Visits
If you are too ill to attend the surgery please phone the surgery before 10am and be prepared to give some details of your condition. You may be asked to speak to our trained nurses to assess your needs.

Appointments
Please telephone or call in to make an appointment. If you would like to see a specific doctor please let the receptionists know, alternatively you will be offered an appointment with the first available doctor.

Confidentiality

PATIENT INFORMATION


We are registered under the Data Protection Act. We collect and store information about you only for the purposes of providing your healthcare. Information can be shared with other NHS users in order that your health can be best protected. There are strict rules to ensure your confidentiality and only those authorised to access information for purposes of your healthcare do so. Anyone receiving information about you also has a legal duty to keep it confidential. You have the right to insist that any medical information the surgery holds is not shared with other NHS agencies. Please also see our leaflet ‘Your Information—What you should know’ which is available from the Practice Manager.

We also share aggregated information about patients, after first removing data which can identify you, for the following purposes:
  • Public Health
  • Management and planning NHS services
  • Training of staff
  • Clinical Audit—comparison of the practice’s work with others
  • Approved research

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.