News:

Out of Hours
Outside surgery hours urgent medical care is provided by West Hampshire Out of Hours Service. The service is available by phoning on 0844 811 3060.

Home Visits
If you are too ill to attend the surgery please phone the surgery before 10am and be prepared to give some details of your condition. You may be asked to speak to our trained nurses to assess your needs.

Appointments
Please telephone or call in to make an appointment. If you would like to see a specific doctor please let the receptionists know, alternatively you will be offered an appointment with the first available doctor.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can occasionally go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

We are responsive to suggestions and complaints. Please contact the Practice Manager who will be pleased to discuss any issues with you or provide a copy of our complaints procedure.